As this was a weekend flight, we had dropped the client off at the hotel and the helicopter had positioned to a nearby airport to park for the return flight, which was two days later.
On the day of the wedding, our client noticed that he did not have cufflinks for his shirt. At 6pm our Operations Team received a call from this clients PA asking for assistance in getting hold of some cufflinks.
Problem/Goal:
a) We only had 1 hour to find cufflinks and get them to the client.
b) Due to the time, all local shops had closed.
c) Due to the location of where the client was and where the helicopter was, there was no shopping areas close by.
d) The cufflinks would need to be quite plain
Solution:
a) Ops Team called the pilot to see if he was close by anywhere he could possibly get cufflinks. Sadly he was not. Nor was there a shop at the aircraft where the aircraft was parked.
b) Thinking outside the box – our Operations Team started to call local hotels, especially those with golf courses, to see if perhaps they sold cufflinks at their golf shop. Being aware that the cufflinks had to be plain and therefore not contain a golf ball or something similar on.
c) A call was made to the reception of a local hotel and coincidentally, they had a pair of cufflinks at reception which, some time ago, a previous guest of theirs had left behind. The hotel allowed us to borrow them on the proviso we returned them the following day.
d) The next dilemma we had was how to get the cufflinks from the hotel to the hotel where the client was. The hotel kindly let us land on their lawn and the pilot collected the cufflinks and flew them to the client.
Results/Benefits:
The client received the cufflinks in time to attend the wedding. One very happy customer and one very relieved PA.
Our Operations Team arranged for a motorcycle courier to take them back to the hotel where we borrowed them, the following day.
Our Operations Team thrive on a challenge.
Other blogs
Road to Paris 2024: Take Off To The Olympics With Atlas Helicopters
The Olympic flame is set to ignite Paris on Friday, July 26th, marking the start of a thrilling 17-day spectacle. As the world’s finest athletes converge on the French capital, sports enthusiasts are eagerly planning their pilgrimage to witness history in the making. Whether you’re a fan of athletics, gymnastics or swimming – or just love the Olympic atmosphere –
Land In Luxury At The Henley Royal Regatta With A Helicopter Charter
One of the highlights of the summer social calendar, the Henley Royal Regatta 2024 will run for six days between Tuesday 2nd and Sunday 7th of July. Arguably the best-known regatta in the world, the event features over 300 races, the most prestigious of which is the Grand Challenge Cup for Men’s Eights.
Top 10 Benefits Of Using Helicopter Charter In London
Whether you’re travelling for work, pleasure or leisure, helicopter transfers allow you to skip the queues, journey in comfort and maximise your time at your destination. If you’re still not sure helicopter hire is for you, here are 10 of the best reasons for taking to the air.
Travel To The Royal Ascot With Private Helicopter Hire
Signalling the start of the summer, Royal Ascot is an unmissable experience for anyone with a love of racing, high fashion and Pimms. Just as famous for its hospitality as its races, the event attracts thousands of people from across the world.
Why CEOs Should Use Helicopter Charter For Business Travel
Luxury business travel, though incredibly comfortable, isn’t just about getting to your destination in style. Helicopter transfers for CEOs, directors and executives are designed to help busy people maximise their time and make the most of the working day.