- Introduction
- Atlas Helicopters (“we,” “our,” “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
- Information We Collect
- Personal Identification Information: When you engage with our services, such as making an inquiry or booking, we collect personal details including your name, email address, phone number, and other relevant contact information.
- Payment Information: To process payments for our services, we collect necessary payment details, including credit/debit card information and billing addresses.
- Technical Data: When you visit our website, we may collect technical information such as your IP address, browser type, and browsing behavior through cookies and similar technologies.
- Comments: If you leave comments on our site, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection.
- Media: If you upload images to our website, you should avoid including embedded location data (EXIF GPS), as visitors can extract this information.
- Use of Information
- To process and manage bookings and provide our charter services.
- To communicate with you regarding inquiries, bookings, or customer support.
- To enhance and personalize our services and website functionality.
- To send promotional materials and updates, provided you have given consent.
- To detect and prevent fraudulent activities and ensure the security of our services.
- Cookies
- Our website utilizes cookies to improve user experience. Cookies are small data files stored on your device that help us understand website usage and tailor our services accordingly.
- If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience, so you don’t have to re-enter your details for future comments. These cookies last for one year.
- We also set temporary cookies to determine if your browser accepts cookies when you visit our login page; these cookies contain no personal data and are discarded when you close your browser.
- Upon logging in, we set up cookies to save your login information and screen display preferences. Login cookies last for two days, while screen options cookies last for a year. Selecting “Remember Me” extends your login persistence to two weeks.
- Editing or publishing an article will store an additional cookie in your browser, indicating the post ID of the article you edited; this cookie expires after one day.
- Embedded Content from Other Websites
- Our site may include embedded content (e.g., videos, images, articles) from other websites. This embedded content behaves as if you have visited the other website directly and may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, especially if you have an account and are logged in to that website.
- Data Sharing
- We do not sell or rent your personal information to third parties.
- We may share your information with trusted partners and service providers who assist in delivering our services, such as payment processors and regulatory authorities, only as required by law.
- Data Security
- We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
- Data Retention
- If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve any follow-up comments automatically.
- For users who register on our website, we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except for changing usernames). Website administrators can also view and edit this information.
- Your Rights
- You have the right to access, correct, or delete the personal information we hold about you.
- You can request an exported file of the personal data we hold about you, including any data you have provided to us.
- You can also request that we erase any personal data we hold about you, excluding any data we are obliged to keep for administrative, legal, or security purposes.
- To exercise these rights, please contact us at [contact email/phone number].
- Data Breach Procedures
- We have established procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
- Third-Party Data
- We may receive data about you from third parties, such as analytics providers or advertising networks, to improve our services and user experience.
- Automated Decision-Making
- We do not engage in automated decision-making or profiling that significantly affects you.
- Industry Regulatory Disclosure Requirements
- We comply with applicable industry standards and regulatory requirements regarding the protection of personal information.
- Changes to This Policy
- We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
- Any changes will be posted on our website, and where appropriate, notified to you via email.